TERMS & CONDITIONS
The following terms and conditions are part of the purchase agreement between the person named in the booking registration form found on huongyoga.com (“the customer”) and Huong Yoga. They are valid from January 1st 2023. Huong Yoga has the right to update these terms and conditions at any time.
General terms and conditions:
- Customers booking Yoga retreats at Huong Yoga confirm to be in good general health, both physically and mentally, to the best of their knowledge.
- To confirm your booking with Huong Yoga, you will be required to pay a non-refundable deposit of 600,- Euro. However, if your booking is made within 90 days of the event start date, then the full amount is payable at the time of booking.
- The details of what is included in the price for a given Yoga retreat and what is not is clearly stated on huongyoga.com. If anything remains unclear, the customer can request clarification by Huong Yoga prior to booking a given retreat. By booking a retreat, he agrees to have understood what exactly is included in the price for the retreat.
- The customer attends the retreat at his own risk. He is responsible for knowing his limitations, regardless of the instructions given by the teachers. Huong Yoga highly recommends each customer to contract travel/cancellation insurance. Huong Yoga is not responsible for any expenses related to medical help.
- The customer is responsible of:
- Treating the retreat organizers, location, hosts, and other attendees and guests with respect. If they fail to do so, they can be excluded from the retreat.
- Not using any illegal drugs or substances during the retreat, or in the retreat venue.
- Keeping a valid ID during their stay at the retreat. Huong Yoga can demand the ID to be shown in order to conform the identity of the customer.
- Huong Yoga will provide important information about the retreat via the customer’s private email address provided by him during registration. The customer is responsible to inform Huong Yoga about any changes in their contact information (legal name, email address, phone number, etc).
- Huong Yoga is not responsible for any valuables that the customer brings to the retreat or the venue. Huong Yoga is not responsible for theft, personal damage, or any other loss the customer may experience on the retreat. The customer is advised to contract insurance to cover possible expenses or losses.
- Huong Yoga will not share personal information about the customer with or pass on to third parties without the customers’ agreement. All personal information will be stored according to German law.
- By booking a retreat at Huong Yoga, the customer agrees that Huong Yoga is allowed to contact him for marketing purposes regarding new retreats and events, according to German marketing law. The customer can choose to opt out of this agreement at any time by informing Huong Yoga.
- If the customer is not able to attend the retreat as planned, he will have the opportunity to cancel their booking prior to the retreat. For cancellation more than 90 days before the retreat begins, the customer is granted a refund of 50% of the original fee. For cancellation 90 days and less before the retreat begins, the customer cannot be granted a refund. Irrespective of whether the customer is granted a refund, if the customer is not able to attend the retreat, he is obliged to inform Huong Yoga about his cancellation as soon as possible. If a refund applies, Huong Yoga will provide it no later than two months after the customer informs Huong Yoga about his cancellation.
- If the customer is not able to attend the retreat as planned, he can pass on his place to another attendant. If the customer chooses to do so, he is responsible to inform Huong Yoga about it as soon as possible. The new attendant will have to read and agree to these terms and conditions as well; if he does not, he will be refused participation in the retreat.
- In the event of forces of nature, the retreat can be cancelled on short notice. In this case, Huong Yoga is not responsible for any other expenses of the customer related to the retreat (like airfare or other transportation fees). In the event of a pandemic, the retreat can be cancelled on short notice. In this case, the customer will be refunded the full fee of the retreat.
- The retreat can be cancelled on short notice due to other reasons like illness of the organizer or teachers. Huong Yoga is not responsible for any other expenses of the customer related to the retreat (like airfare or other transportation fees). In this case, the customer will be refunded the full fee of the retreat.
- Huong Yoga has the right to adjust the program of the retreat as it was published in advance at any given time and on very short notice.
- By booking a retreat at Huong Yoga, the customer agrees that members of Huong Yoga are allowed to take pictures and videos during Yoga classes, ceremonies, meals etc. during the retreat in which he may appear, and that Huong Yoga is allowed to use these pictures and videos for marketing purposes. The customer can choose to opt out of this agreement at any time by informing Huong Yoga.
- The booking is covered by German law.
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